Security

LiveLaunch's software security shields against cyber threats and ensures comprehensive digital protection for your data

Benefits

We have integrated security and resilience into LiveLaunch and across our operations. Our experienced team utilizes cutting-edge technology to ensure that our infrastructure is dependable and your data is secure.

Data encryption

All data transmitted between users' servers is encrypted using industry-standard protocols such as TLS (Transport Layer Security). Stored data is encrypted to safeguard information even when it is not actively in use.

Access controls

Administrators can define roles and permissions, ensuring that users have access only to the data and features required for their roles and restrict sensitive information as required.

Audit trails

LiveLaunch logs detailed information about user activities, changes to records, and system events. This audit trail helps in monitoring and investigating security incidents, ensuring accountability

Multi-factor authentication (MFA)

Users can enable MFA to add an additional layer of security, requiring them to verify their identity through a second factor (such as a mobile app or SMS code) in addition to their password.

Security Compliance

LiveLaunch conforms to industry-leading security standards and certifications such as ISO 27001, SOC 2, and GDPR, providing assurance to organizations regarding the platform's security practices.

API

APIs can be used by administrators to monitor and control access to LiveLaunch data, ensuring adherence to security policies by integrations and external applications.

Privacy

Our privacy protocols mean that we only collect data which is necessary for us. Data is only storage as long as required. Please read our privacy policy to find out more.

Business Continuity & Disaster Recovery

LiveLaunch has a highly secure and reliable system that ensures data replication across five separate AWS locations that are physically independent from each other. This guarantees that the system has excellent availability and data integrity while also being protected from local failures such as power outages.

We take multiple full backup copies of production data every day and store them in a remote location to ensure quick recovery in case of a large-scale disaster. Additionally, we perform annual tests to recover data from the backup location to ensure that everything is working as expected.